Privacy Policy

1. Introduction

Zen Dental College (“College”, “we”, “us”) is committed to protecting the privacy of students, patients, staff, and visitors who interact with our services and this website. This Privacy Policy explains how we collect, use, share, and safeguard personal information.

2. Information We Collect

• Account information — name, email address, phone number, and login credentials for the ERP portal.
• Student records — academic performance, attendance, programme enrolment, and fee payment details.
• Patient records — UHID, medical and dental history, treatment records, and appointment details collected at our hospital and clinics.
• Employment records — staff profiles, payroll information, and attendance.
• Usage data — pages visited, login timestamps, device type, and browser information for security and analytics.

3. How We Use Your Information

• Providing and managing educational, clinical, and administrative services.
• Processing fee payments, payroll, and financial reporting.
• Communicating important notices, results, and updates via email or SMS.
• Complying with statutory obligations to the Dental Council of India (DCI), NMC, and affiliated universities.
• Improving and securing our systems and website.

4. Sharing of Information

We do not sell your personal data. We may share information with:

• Regulatory bodies (DCI, university, government) as legally required.
• Third-party service providers (cloud hosting, SMS gateway) under strict data-processing agreements.
• Emergency contacts or healthcare providers in a medical emergency.

5. Data Retention

Student and patient records are retained for the period required by applicable law (typically 7–10 years after the end of the relationship). Usage logs are retained for up to 12 months.

6. Security

We implement industry-standard security measures including encrypted data transmission (TLS), role-based access controls, multi-factor authentication for staff, and regular security audits.

7. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting the Data Officer. Requests will be addressed within 30 days subject to legal retention requirements.

8. Contact Us

For any privacy-related queries, write to us at privacy@zendental.edu.in or visit the Administration Office, Zen Dental College, Tamil Nadu.